There are no shipping charges on Clensta for prepaid orders. However, for Cash on Delivery orders, we take a delivery charge of ₹ 30. Once your order is dispatched, you get an SMS and Email from us on your registered details with the tracking number and courier company details. We usually ship orders within 2-4 working days.
The delivery time for the product may vary from state to state, and the delivery might get delayed due to logistic reasons. If you order during Sale periods on Clensta, please expect a delay in dispatch and delivery due to the high volume of orders. However, we aim to dispatch all orders within seven working days.
Due to the current constraints on logistics due to Covid-19 in a few regions, there might be delays in product dispatch and deliveries. Hence, we cannot commit to a delivery timeline and request that you bear with us.
Cash on Delivery (COD) is available only for select Pin Codes. Please check your region before placing a COD order. We take extensive precautions regarding the product's safety and packaging. If the shipment is tampered with or damaged, please do not accept it.
Products with a date of expiration of below three months would be eligible for a return, wherein the entire amount of the product will be credited to the concerned person. No returns or refund requests will be accepted for products with more than three months expiring.